{"xsrfToken":"40e1a1613e3f19a8113f3eb1ca4ddb24e38310eb_lout","branding":{"id":"1","key":"msgs","name":"Service desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#23004f","headerLinkHoverBGColor":"#23004f","headerBadgeColor":"#23004f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d65e6723-32e6-4a35-a8c0-37e2f214e231/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZjY4MTFmOC01MDdjLTRkYWQtOWRjOS1hYjllZDYyMDBmZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ2NWU2NzIzLTMyZTYtNGEzNS1hOGMwLTM3ZTJmMjE0ZTIzMSI6WyJyZWFkIl19LCJleHAiOjE3MzA5NjUyMjUsIm5iZiI6MTczMDk2NDYyNX0.fYq4yc9wPsd2UzaXl5qZypNDbDdCa2kSfPp-TfYLByc&client=af6811f8-507c-4dad-9dc9-ab9ed6200fdb&mode=fit","logoId":"d65e6723-32e6-4a35-a8c0-37e2f214e231","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Web portal and Service desk","sharedPortalName":"Online Community Web Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the Web portal and Service desk","sharedPortalName":"Online Community Web Portal","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#391171","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZjY4MTFmOC01MDdjLTRkYWQtOWRjOS1hYjllZDYyMDBmZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3MzA5NjUyMjUsIm5iZiI6MTczMDk2NDYyNX0.pFXk1sejWgQVQlyC2jCT8iAo84OBOCybQy-ppxMs42A&client=af6811f8-507c-4dad-9dc9-ab9ed6200fdb&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"msgs","projectId":10000,"serviceDeskId":1,"name":"Service desk","description":"<p>If you have any problems using the Online Community or have suggestions to make it better <b>click on one of the options below.</b></p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://strokedigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"1","name":"Problems with your account","descriptionHtml":"<p>Fill in the form and provide us with information such as what device you’re using or browser. Check your email for replies to your request</p>","callToAction":"Problems with your account","introHtml":"<p>If you have problems logging in or setting up your account click here for help</p>","icon":10506,"iconUrl":"https://strokedigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[1],"key":""},{"id":"6","name":"Report a problem","descriptionHtml":"","callToAction":"Report a problem","introHtml":"<p>Let us know if something is not working the way it should on the site.</p>","icon":10545,"iconUrl":"https://strokedigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"17","name":"Share your feedback","descriptionHtml":"","callToAction":"Share your feedback","introHtml":"<p>We are always looking at ways to improve your experience on the Online Community. Click here to open the feedback form.</p>","icon":10539,"iconUrl":"https://strokedigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[5],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://strokedigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"8","name":"Suggest an improvement","descriptionHtml":"","callToAction":"Suggest an improvement","introHtml":"<p>Click here to send us suggestions and feedback to make the Online Community better.</p>","icon":10539,"iconUrl":"https://strokedigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General queries"},{"id":5,"name":"Feedback"}],"orderMapping":{"1":[1,6,4],"5":[17]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3d722071-5fed-3707-85bc-3f0ce883b675","appLinkName":"System Confluence","appLinkUrl":"https://strokedigital.atlassian.net/wiki","spaceKey":"MSGF","spaceName":"My Stroke Guide FAQs","spaceUrl":"https://strokedigital.atlassian.net/wiki/spaces/MSGF","isServer":false},"labels":[],"projectKey":"MSGS","serviceDeskId":1,"kbLinkDomainURLs":["https://strokedigital.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MSGS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZjY4MTFmOC01MDdjLTRkYWQtOWRjOS1hYjllZDYyMDBmZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzA5NjU4MjUsIm5iZiI6MTczMDk2NDYyNX0.UvA-k_r_MUEPgg3R7SKi1eQDeE7w-O9i8LoVysYalB8","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"af6811f8-507c-4dad-9dc9-ab9ed6200fdb","tokenDurationInMins":20}},"kbPage":{"id":195035137,"title":"How to post a comment or start a thread","url":"https://strokedigital.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/195035137","space":{"key":"MSGF","name":"FAQs","id":393218},"serviceDeskIds":[1],"appLinkId":"3d722071-5fed-3707-85bc-3f0ce883b675","idInString":"195035137","projects":[{"projectId":10000,"serviceDeskId":1,"portalId":1}]}}