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This article covers how to To change your password from within the Online Communityafter you have logged in, please follow the below instructions.

Click here to open in a new window.

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ImportantPlease note: If you need to reset your password because you cannot login, please look at this article instead.

Instructions

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  1. Click on your profile image in the top right-hand corner,then click on the grey person icon (blue circle) and then click "Preferences" (red circle).

    Preferences.png

  2. You are now in your account menu. On the top menu, click "Security", then click "Send Password Reset Email".

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  3. You will now receive an email with a link for you to create a new password.

    password reset email.pngImage Modified

  4. Click the link in the email we sent you and enter the new password you would like to use, then click “Set Password” to save.

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You have now reset your password, be sure to have your browser “remember your password” so it will autofill next time you wish to log in.

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Have specific questions or valuable feedback? Reach out to our team via theService Desk.