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Wondering how to send a private message to another member? This article breaks it down into easy steps.

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Please note:

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What this guide is about

You can send private messages to other members in the Online Community, but you must be logged in

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to do so. These messages are

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Instructions

  1. Click on the member profile picture.

  2. Click on the envelope icon in the top right

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not visible to anyone else, only you and the recipient can see them.

This guide will show you how to:

  • Send a private message

  • Find and reply to messages

How to send a private message

  1. To find the member you want to message, click on the magnifying glass 🔍 in the top right-hand corner.

  2. Then click on their profile picture, this will take you to their profile.

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  1. Then click on the blue Message button in the top right.

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  1. Write your message and click the blue button “Message” Send Message at the bottom of the screen.

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  1. Your recipient will be notified and can see the messages in their menu.

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Need more help?

If you have any trouble using these shortcuts, feel free to ask for help in the Online Community or submit a request through our Service Desk.

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