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What this guide is about
You can choose which notifications you receive in the Online Community. You can set up notifications for topics, categories, and tags that interest you. You can change these at any time and set up how and when you receive them.
Instructions
To control the notifications you receive please follow the instructions below, alternatively, you can also watch the 5-minute video on how topic tracking and notifications work Advanced Topic Tracking and change them anytime.
This guide will show you how to:
Find where notifications appear.
Set up category notifications.
Set up topic notifications.
Set up tag notifications.
Where will my notifications appear?
When someone
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talks directly to you
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: If someone replies to you,
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quotes your post,
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mentions your @username, or
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links to your post, a blue number will
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appear over your profile picture
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in the top right corner.
When you
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receive a Personal Message
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: You will receive this in your Inbox, and a green number will appear over your profile picture
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.
Checking notifications: Click your profile
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picture to scroll through all
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notifications.
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Push notifications: If you allow notifications in your browser, you can receive updates directly on your computer or Android device.
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If you want, you can get notified about other things happening on the site as well, either at the category, topic or tag level.
Category notifications
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If you miss a reply, you will also receive an email notification.
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How to set up Category notifications
You can choose to follow entire categories so you receive updates about new topics or discussions in them.
Click on the category name that interests you.
Look for the notification control on the right side of the
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Below you’ll see Main categories highlighted in the blue boxes, and the Sub-categories highlighted in the red boxes below, you can click on any of these and set up the notifications for them.
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screen.
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Choose a notification setting
When you click the notification control, you will see these options:
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What they mean
Watching: You will get notified every time someone replies or adds a new post. You will also see a reply count on the category home screen.
Tracking: You will get notified if someone replies to you, and you’ll see a count of replies on the category home page.
Watching First Post: You will be notified when someone adds a new topic, but not when there are replies.
Normal: You will only get notified if someone replies to you. This is the default setting.
Muted: You will not get any notifications, even if someone mentions you, and it will not appear in your list of Latest threads.
How to set up Topic notifications
You can change your notification level for any individual topic via the notification control at the bottom, and right-hand side, of each topic.
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When you click on the notification bell, another box will appear with the following options, choose whichever one suits you best, these can be changed at any time:
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Tag notifications
Notification level can even be set per tag. To change any of these defaults, see your Preferences, or visit the tag page and use the notification control on the right-hand side.
When you click on a tag, you’ll be taken to the tags page, where you will see all topics related to that tag, from there you can set up notifications as well.
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Have a question?
If you’re not sure about something, you need more help, or if you’d like to share your feedback, please contact us through the Service Desk.
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This guide is reviewed every 6 months to make sure it's up to date.