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What this guide is about
If you are already logged in but want to change your password from within the Online Community.
Click here to open in a new window.
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Important: If you need to reset your password because you cannot login, please look at this article instead. |
Instructions
To change your password after you have logged in, please follow the below instructions:
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You are now in your account menu. On the top menu, click "Security", then click "Send Password Reset Email".
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You will now receive an email with a link for you to create a new password.
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, you can do so from your account settings.
This guide will show you how to:
Request a password reset email
Set a new password
How to request a password reset email
Click your profile picture in the top right corner.
Click the grey person icon, then select Preferences.
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Click Security in the menu.
Click Send Password Reset Email.
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Now, open your email inbox.
Look for an email with a password reset link.
Click the link in the email.
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Type in the new password you would like to use
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Click "Set Password" to save your changes.
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Your password has now been updated! |
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Have a question?
If you’re not sure about something, you need more help, or if you’d like to share your feedback, please contact us through the Service Desk.
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This guide is reviewed every 6 months to make sure it's up to date.