How to change your username

How to change your username

What this guide is about

You can change your username after 30 days of creating your account. If you are unable to change it, please contact the team through the Service Desk.

This guide will show you how to:

  • Change your username.

  • Confirm your new username.

How to change your username

  1. Click on your profile icon, then click on the person icon, then select Preferences.

Preferences.png
  1. Click on the pencil icon beside your username and type in your new username.

change username pencil icon.png
  1. Then confirm by clicking the blue Change button.

change username.png
  1. A pop up will appear asking you to confirm you are certain you want to change your username.

are you sure you want to change your username.png
  • If you click Yes, your username will be changed.

  • If you click No, you will need to click Cancel to cancel the action.


Have a question?

If you’re not sure about something, you need more help, or if you’d like to share your feedback, please contact us through the Service Desk.

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This guide is reviewed every 6 months to make sure it's up to date.

 

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