How to clear your browser history and cache
What this guide is about
When you use a web browser, it stores some information from websites, like cache and cookies. This guide explains how to clear your browsing history, cache, and cookies in different web browsers.
Clearing these can help fix issues such as:
Websites not loading properly.
Pages looking strange.
Your browser remembering old passwords instead of new ones.
Please note that once you clear your web browser history, cache and cookies, you may now find that websites won't remember your login details and you will have to write them in again.
Google Chrome
When you use a web browser like Google Chrome, it stores some information from websites in cache and cookies.
Clearing these can help fix problems like websites not loading properly, pages looking strange, or your browser remembering old passwords instead of new ones.
How to clear your cache, cookies, and browsing history in Google Chrome:
Open Google Chrome on your computer.
In the top right corner, click the three dots (⠸).
Select Delete browsing data.
At the top, choose a time range. To delete everything, select All time.
Tick the boxes for Cookies and other site data and Cached images and files.
Click Clear data to finish.
For more details, you can visit Google’s help page. For guides on clearing your browser history and cache for a range of other web browsers, please see below.
Microsoft Edge
The process involves going to Settings > Privacy, search, and services, and selecting "Clear browsing data now." You have the option to select the types of browsing data you wish to clear, including browsing history, cookies, and cached images and files. For a detailed walkthrough, visit Microsoft Support.
Firefox
Firefox allows for selective data clearing, letting you choose what data to keep and what to remove for privacy and speed benefits. You can clear your cache through the menu in the top right corner, under Privacy & Security settings. For a detailed walkthrough, visit Mozilla Support.
Safari
While specifics weren't directly provided in the sources, similar steps apply to Safari as to other browsers. Typically, you can find options to clear your history and cache in the Safari menu under Preferences > Privacy. For a detailed walkthrough, visit Apple Support.
For other web browsers, be sure to look for the support options on their website.
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This guide is reviewed every 6 months to make sure it's up to date.