Help Centre

Welcome to the Service desk and Web portal

Suggested forms

  • Report a problem in Service desk

    Tell us if you’re having trouble with the site, like broken links, pages not loading, or other technical issues.

  • Help with your account in Service desk

    Trouble logging in or managing your account? Use this if you need a password reset, or are having issues with your account settings.

Powered by Jira Service Management
{"xsrfToken":"f200e946b1bb739c9feaab15978930769a1cbf7b_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a292d6e6-78a7-4d03-b08d-72f4b898bccb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZjY4MTFmOC01MDdjLTRkYWQtOWRjOS1hYjllZDYyMDBmZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEyOTJkNmU2LTc4YTctNGQwMy1iMDhkLTcyZjRiODk4YmNjYiI6WyJyZWFkIl19LCJleHAiOjE3NTAwODI4NTAsIm5iZiI6MTc1MDA4MjI1MH0.JpMLtnCttAOytwGo7ryvT9yo7cpEVX5xZgOFhIvk3jM&client=af6811f8-507c-4dad-9dc9-ab9ed6200fdb&mode=fit","logoId":"a292d6e6-78a7-4d03-b08d-72f4b898bccb","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Service desk and Web portal","sharedPortalName":"Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the Service desk and Web portal","sharedPortalName":"Help Centre","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#391171","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZjY4MTFmOC01MDdjLTRkYWQtOWRjOS1hYjllZDYyMDBmZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NTAwODI4NTAsIm5iZiI6MTc1MDA4MjI1MH0.eiAkQL3_ATXC65GtpThegqXyjunAu0Ganm0jxhwQFyA&client=af6811f8-507c-4dad-9dc9-ab9ed6200fdb&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=strokedigital","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f200e946b1bb739c9feaab15978930769a1cbf7b_lout","baseUrl":"https://strokedigital.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://strokedigital.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"af6811f8-507c-4dad-9dc9-ab9ed6200fdb","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"c0a76d66d1144ee8ad9fed87e057338c","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}