Click here to open this article in another tab.
...
What this guide is about
You can choose which notifications you receive in the Online Community. You can set up notifications for topics, categories, and tags that interest you. You can change these at any time and set up how and when you receive them.
Instructions
To control the notifications you receive please follow the instructions below, alternatively, you can also watch the 5-minute video on how topic tracking and notifications work Advanced Topic Tracking.
...
and change them anytime.
This guide will show you how to:
Find where notifications appear
Set up category notifications
Set up topic notifications
Set up tag notifications
Where will my notifications appear?
When someone
...
talks directly to you
...
: If someone replies to you,
...
quotes your post,
...
mentions your @username, or
...
links to your post, a blue number will
...
appear over your profile picture
...
in the top right corner.
When you
...
receive a Personal Message
...
: You will receive this in your Inbox, and a green number will appear over your profile picture
...
.
Checking notifications: Click your profile
...
picture to scroll through all
...
notifications.
...
Push notifications: If you allow notifications in your browser, you can receive updates directly on your computer or Android device.
...
If you want, you can get notified about other things happening on the site as well, either at the category, topic or tag level.
2. Category notifications
...
If you miss a reply, you will also receive an email notification.
...
How to set up Category notifications
You can choose to follow entire categories so you receive updates about new topics or discussions in them.
Click on the category name that interests you.
Look for the notification control on the right side of the
...
Below you’ll see Main categories highlighted in the blue boxes, and the Sub-categories highlighted in the red boxes below, you can click on any of these and set up the notifications for them.
...
screen.
...
Choose a notification setting
When you click the notification control, you will see these options:
Option | What it does |
|---|---|
Watching | Get notified of all new topics and replies. |
Tracking | See new replies count, but no notifications. |
Watching First Post | Get notified only for new topics. |
Muted | No notifications for this category. |
How to set up Topic notifications
You can change your notification level for any individual topic via the notification control at the bottom, and right-hand side, of each topic.
...
When you click on the notification bell, another box will appear with the following options, choose whichever one suits you best, these can be changed at any time:
...
...
Notification level can even be set per tag. To change any of these defaults, see your Preferences, or visit the tag page and use the notification control on the right-hand side.
When you click on a tag, you’ll be taken to the tags page, where you will see all topics related to that tag, from there you can set up notifications as well.
...
| panelIconId | atlassian-question_mark |
|---|---|
| panelIcon | :question_mark: |
| panelIconText | :question_mark: |
| bgColor | #EAE6FF |
...
Need more help?
If you have any trouble using these shortcuts, feel free to ask for help in the Online Community or submit a request through our Service Desk.
📙 Related articles
| Filter by label | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|