What this guide is about
You can send direct private messages to other usersmembers in the Online Community, but you must be logged in to do so. These messages are private.
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To message another member you must be logged in. |
Click here to open in a new window.
\uD83D\uDCD8 Instructions
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Click on the member profile picture.
Click on the envelope icon in the top right
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not visible to anyone else, only you and the recipient can see them.
This guide will show you how to:
Send a private message
Find and reply to messages
How to send a private message
To find the member you want to message, click on the magnifying glass 🔍 in the top right-hand corner.
Then click on their profile picture, this will take you to their profile.
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Then click on the blue Message button in the top right.
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Write your message and click the blue button
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Send Message at the bottom of the screen.
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Your recipient will be notified and can see the messages in their menu
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Need more help?
If you have any trouble using these shortcuts, feel free to ask for help in the Online Community or submit a request through our Service Desk.
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This guide is reviewed every 6 months to make sure it's up to date.