Content Comparison

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Everyone should feel comfortable in the Online Community. If someone’s posts or replies are bothering you, you can choose to Mute or Ignore them. 🔇

• Mute:

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• This setting stops notifications about a person’s posts, replies, or mentions. You’ll still see their posts if you browse the community, but they won’t pop up in your notifications.

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• Ignore:

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• This setting hides everything they post, reply, or mention from your view. It’s like they’re not there at all.

This guide will show you how to:

• Mute or Ignore someone from their profile.

• Mute or Ignore someone in your settings.

How to Mute or Ignore someone from their profile

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• Mute: Stops notifications but doesn’t hide their posts.

• Ignore: Hides everything, and you can choose how long to ignore them:

  • 1 day.

  • 1 week.

  • 1 month.

  • Forever.

How to Mute or Ignore someone from your Preferences

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• Here, you’ll see a list of users you’ve already Muted muted or Ignoredignored.

• You can add new users to your Mute mute or Ignore ignore list by typing their username.

• You can also remove someone from your mute/ignore list or adjust the duration for ignoring them.

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Important things to know

• Who can Ignore?
  : The Ignore feature is usually available only to all users.

• Muting is available to everyone
  : Anyone can mute another user, regardless of their trust level.

• No notifications
  : When you mute or ignore someone, they won’t be notified.

• When to report
  : If a user’s behaviour violates community guidelines, muting or ignoring them won’t solve the problem for others. Please report them to a moderator for further action by contacting us through ourService deskor emailing the team at online.

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• community@stroke.org.uk.

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Have a question?

If you have any trouble using these shortcuts, feel free to ask for help in the Online Community or submit a request through our Service Deskyou’re not sure about something, you need more help, or if you’d like to share your feedback, please contact us through the Service Desk.

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This guide is reviewed every 6 months to make sure it's up to date.