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Everyone should feel comfortable in the Online Community. If someone’s posts or replies are bothering you, you can choose to Mute or Ignore them. 🔇
Mute:
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This setting stops notifications about a person’s posts, replies, or mentions. You’ll still see their posts if you browse the community, but they won’t pop up in your notifications.
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Ignore:
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This setting hides everything they post, reply, or mention from your view. It’s like they’re not there at all.
This guide will show you how to:
Mute or Ignore someone from their profile.
Mute or Ignore someone in your settings.
How to Mute or Ignore someone from their profile
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Mute: Stops notifications but doesn’t hide their posts.
Ignore: Hides everything, and you can choose how long to ignore them:
1 day.
1 week.
1 month.
Forever.
How to Mute or Ignore someone from your Preferences
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Important things to know
Who can Ignore?: The Ignore feature is usually available only to all users.
Muting is available to everyone: Anyone can mute another user, regardless of their trust level.
No notifications: When you mute or ignore someone, they won’t be notified.
When to report: If a user’s behaviour violates community guidelines, muting or ignoring them won’t solve the problem for others. Please report them to a moderator for further action by contacting us through ourService deskor emailing us the team at online.community@stroke.org.uk.
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Have a question?
If you’re not sure about something, you need more help, or if you’d like to share your feedback, please contact us through the Service Desk.
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This guide is reviewed every 6 months to make sure it's up to date.