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What this guide is about

You can change your username after 30 days of creating your account. If you are unable to change your usernameit, please contact the team through the Service desk.

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Desk.

This guide will show you how to:

  • Change your username.

  • Confirm your new username.

How to change your username

  1. Click on your profile icon, then click on the person icon you will see a menu item called “Preferences”, then select Preferences.

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  1. Click on the pencil icon beside your username and type in your new username.

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  1. Then confirm by clicking “Change”the blue Change button.

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  1. A pop up will appear asking you to confirm you are certain you want to change your username.

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  • If you click “Yes” Yes, your username will be changed.

  • If you click “No” No, you will need to click “Cancel” Cancel to cancel the action.

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(question) Have a question?

If you’re not sure about something, you need more help, or if you’d like to share your feedback, please contact us through the Service Desk.

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This guide is reviewed every 6 months to make sure it's up to date.