How to log in using the one-time login link
What this guide is about
You can log in to the Online Community without a password by using a one-time login link. This link is sent to your email and allows you to access your account without resetting your password.
This guide will show you how to:
Request a one-time login link.
Use the link to log in.
How to request a one-time login link
Go to the main homepage.
Click the blue "Log In" button in the top right corner.
The login form will appear.
Enter your username or email address.
Click "Skip the password; email me a login link".
You will now need to go back and check your email inbox.
Look for an email with a one-time login link.
Click the login link in the email.
You will be taken to a confirmation page.
Click "Finish Login" to access your account.
You are now logged in and have full access to your account!
Need to reset your password instead?
You can use the one-time login link as many times as you like to log in.
If you want to set a permanent password, see our how to reset your password guide.
Have a question?
If you’re not sure about something, you need more help, or if you’d like to share your feedback, please contact us through the Service Desk.
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This guide is reviewed every 6 months to make sure it's up to date.