How to install the DiscourseHub App

What this guide is about

You can access the Online Community on your mobile phone or tablet by using the DiscourseHub app. This app is available for both iOS and Android devices.

This guide will show you how to:

• Install the DiscourseHub App.

• Log in to the Online Community on the App.

• Set up and manage notifications on your smartphone.

Download the app

1. To install the DiscourseHub app, you need to download it from the app store:

• Android users (Samsung, Google, etc.): Open the Google Play Store.

• Apple users (iPhone, iPad): Open the App Store.

Open

2. Search for "DiscourseHub".

Open

3. Click "Install" to download the app.

4. Enter the sites address onlinecommunity.stroke.org.uk and click the blue button + Add your first site

5. Tap the blue “Connect” button.

6. Log in to the Online Community.

• Green box: Log in with your Google account by clicking "Sign up or log in using Google".

• Red box: Log in using the Email you registered with or username, or you can click “Skip the password; email me a login link” to log in with a link.

Notifications from the app

When you install the DiscourseHub app, you will be asked if you want to receive push notifications.

What are push notifications?

• They show up as messages or alerts on your phone.

• They let you know when someone replies to your post.

• You can turn them on or off at any time.

Changing notifications on an Android device

If you use an Android phone or tablet (Samsung for example), then please follow the below instructions:

1. Go to your Settings app.

2. Find your Notifications menu.

3. Tap into App notifications.

4. Find the DiscourseHub app

5. Toggle the Show notifications switch on or off, and amend other notifications settings:

• notification badges.

• floating notifications.

• lock screen notifications.

• play a sound when you receive a notification.

• vibrate the phone when you receive a notification.

Changing notifications on an Apple device

If you have an iPhone or iPad and want to change your notification settings, please follow the below instructions:

1. Go to your Settings app.

2. Find the Notifications menu.

3. Scroll down to the DiscourseHub option.

4. Toggle the Allow Notifications switch on or off.

5. You have a number of options if you are turning these on:

• Choose what type of alert you want to receive

• Choose if the Banner (or alert) should be temporary or persistent

• Decide if you want to receive alerts for the Badges you receive

• Choose how these notifications appear on your lock screen

Need more help?

If you have any trouble using these shortcuts, feel free to ask for help in the Online Community or submit a request through our Service Desk.

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This guide is reviewed every 6 months to make sure it's up to date.