Why do I get so many emails from the forum? How can I change my email preferences?

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The forum will send you notification alerts in the form of emails whenever someone replies to a topic you posted or replied to. You will also get weekly digests about what’s happening.

Learn how to adjust how often you receive email notifications by following the instructions below.

Instructions

  1. Click on your profile pic or icon in the top right corner

  2. Click on the person icon and then Preferences

Preferences.png
  1. Click on Emails on the left side of the screen

Emails.png
  1. Use the drop down options to choose how often you want to receive emails including the digest emails. It is set to weekly by default. You have the option of setting your notification preferences for the below:

Email

Activity summary

Email

Activity summary

Email me when I am sent a personal message

(We'll only email you if we haven't seen you in the last 10 minutes.)

Options:

  • Always

  • Only when away

  • Never

When I don’t visit here, send me an email summary of popular topics and replies

Options:

  • Every 30 minutes

  • Hourly

  • Daily

  • Weekly

  • Every month

  • Every six months

Email me when I am quoted, replied to, my @username is mentioned, or when there is new activity in my watched categories, tags or topics

Options:

  • Always

  • Only when away

  • Never

Include content from new users in summary emails

Include previous replies at the bottom of emails

Options:

  • Always

  • Only when away

  • Never

 

Include an excerpt of replied to post in emails

 


Have specific questions or valuable feedback? Reach out to our team via the Service Desk.

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